3Shape A/S USA

Inside Lead Specialist

About 3Shape:  Come join the “Apple” of the Dental Industry!  3Shape manufactures the premier inter-oral and laboratory scanners used in the dental industry.  We need individuals that are up for challenges, willing to work hard, are enthusiastic and never give up.  We also like to have some fun!  Come make your mark in this new role.  We promise that you find not only a rewarding job, but a career.

Primary Responsibility:

This primary responsibility of this newly created position is to develop end-user interest in the company products and ensure implementation of the company’s lead generation process (from lead acquisition to post-sale) for the US and Canadian markets.  Much of the focus is to increase lead engagement and brand awareness via phone call or email to maximize the goal of identifying in-office product demonstration opportunities. Understanding and utilizing the lead pipeline (primarily through CRM—Customer Relationship Management) is required to build the buyer profile.  The individual will also be responsible for some of the administrative tasks associated with this activity. Close collaboration with the Global and Local Marketing, CRM analyst, and local Field Management is critical for success.

Work Location/Hours:  This role is a remote position meaning the individual will be working from their home office.  The individual is expected to spend some time in the Warren, NJ office in order to meet with the marketing team members and engage with other 3Shape colleagues.  There are times that the individual will be required to participate in certain evening reseller/partner sales events, trade shows, exhibits and conventions as well as customer or KOL meetings and events.

Travel:  This position requires up to 10% domestic and international travel, primarily to Denmark.

Required Education and Experience:

  • A high school diploma or equivalent
  • A minimum of 2+ years in sales function, preferable in an inside sales team environment with B2B model or 2+ years training resellers or end-users on 3shape products
  • Excellent written and verbal communication skills
  • Strong listening skills with a focused empathetic and consultative ear
  • Experience using excel and a CRM
  • Ability to work efficiently both independently and in a team setting

Preferred Education and Experience:

  • Bachelor’s degree, preferably in a business or marketing function
  • Good understanding of dental clinic operation and dental industry
  • Experience building buyer profiles
  • Experience in or with global organizations

Critical Competencies:

Process Orientation:  Able to follow-though the process and keep trach of the progress in each stage

Customer Orientation:  Maintains a commitment to customers, clients and employee colleagues providing them with an enjoyable and supportive experience.  Pleasant, easy to work with.

Problem-Solving:  Able to look for innovative, creative solutions to routine or new challenges.  Willing to share results.  Uses all types of resources to resolve issues.

Attention to Detail and Organization:  Maintains detailed records, information and organizes it in such a way that supports the organization or employee’s needs. 

Technologically Savvy—able to work with, understand and embrace changes in technology

Ethical Conduct—takes accountability for decisions, makes decisions that clearly adhere to an ethical standard


Apply now!

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Office address:

10 Independence Blvd. Suite 150 Warren, New Jersey 07059