Operation Manager for a new 3Shape production site in Durham, NC

3Shape is a leading provider of 3D scanning hardware and software designed for the era of digital dentistry. Every day our products enhance efficiency of workflows of dental professions, which allows them to provide better treatments for their patients. The firm was founded by two graduates in Denmark in 2000. Since then, the firm has grown to 1500 employees globally and expanded revenues, headcounts and profits for 17 years straight.

Our success is obtained through an exceptionally innovative development climate and a tireless focus on our customers and the quality of their work.

We believe, that the key to our continued achievements is to increase our presence in the US market by establishing a production facility in Durham, North Carolina. The lease of the facility has just been signed so it is indeed the start of our US production chapter. The first year we expect that your team will include 20 to 30 employees. We always set the bar high, so a skillful Operation Manager is of crucial importance for the success of this project. You will hold an overall responsibility of the production facility in North Carolina and report to the General Manager, Global Operations Development. 

Your first and biggest priority will be to build up a team of highly skilled and motivated professionals. Besides you primary responsiblities will include:  

  • Manage the transition and start-up of the repairs/service function initially
  • Build a highly skilled, motivated team of professionals capable of setting up and delivering on production goals 
  • Define and refine the tasks and responsibilities for employees working in Quality, Production, Repairs, Warehouse and Planning & Shipping
  • Identify and ensure training programs are developed to ensure production, quality and safety goals are attained
  • Develop and reinforce production standards that meet company requirements
  • Drive continuous improvement initiatives 
  • Develop a team of leaders focused on supporting the growth, development, training and support of employees
  • Foster a culture of innovation

Your Profile:
You bring an entrepreneurial attitude and will be excited about building up this site from nothing, being hands-on within a vast variety of tasks to a full running production site that in time will require experience in optimization of processes, optimal management of the warehouse system and ensure a lean implementation of the 3Shape Quality Management System as well as excelling in people management to mention some of the key objectives.
Experience working for an international company will be considered a plus as many of your colleagues and internal stakeholders are located abroad.


  • Relevant Bachelor's degree in Operations Management, Production Planning or equivalent 
  • Minimum 5 years’ experience in a leadership role, preferably from a start up company within production of electronics or high-tech products
  • Experience in manageing both an exempt and non-exempt workforce in a production or distribution environment including leading a team of supervisors
  • Demonstarted experience with initiatives around engagement, goal setting, continuous improvement, feedback, performance management etc
  • Knowledge of FDA 21 CFR 820 (knowledge of MDD/MDR/ISO 13485 is an advantage) 

We Offer:
An attractive workplace in the Research Triangle Park, North Carolina. 3Shape is dedicated to developing a diverse workforce to ensure a diversity of thought. We are committed to provide a work environment in which 3Shapers are treated fairly and with respect irrespectively of gender, ethnicity, nationality, color, age, sexual identity, religion, disability or political opinion or country you are located in. 3Shape is operating internationally and support the protection of internationally adopted human and labor rights. Your professional capability and qualifications will pave the way for your employment and future career at 3Shape.

We hope you think this will be an exciting journey, as much as we do and hope to receive your application together with your CV. We look forward hearing from you!


Durham, North Carolina

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About Us

3Shape is changing dentistry together with dental professionals across the world by developing innovations that provide superior dental care for patients. Our portfolio of 3D scanners and CAD/CAM software solutions for the dental industry includes the multiple award-winning 3Shape TRIOS intraoral scanner, the upcoming 3Shape X1 CBCT scanner, and market leading scanning and design software solutions for dental labs.
Two graduate students founded 3Shape in Denmark’s capital in the year 2000. Today, 3Shape has over 1,500 employees serving customers in over 100 countries from an ever-growing number of 3Shape offices around the world. 3Shape’s products and innovations continue to challenge traditional methods, enabling dental professionals to treat more patients more effectively. www.3shape.com

Working at 3Shape

Become part of an international success, financially as well as product wise. As an employee, you have plenty of room to both make a difference and fulfil personal ambitions in a very knowledge intensive and challenging environment.

3Shape Technology

Through the relentless drive for new digital innovation by 3Shape, we claim to be the most extensive and versatile CAD/CAM system on the market.

3Shape - a Global Company

3Shape is headquartered in Copenhagen, with development teams in Denmark as well as in the Ukraine and with a production site in Poland. 3Shape is a global company with presence in Europe, Asia and the Americas.

Our People

Employing and developing the right people is an important key to 3Shape's success. We want to be the best within our business, an ambition which has created a true fighting spirit throughout the company - with lots of commitment and courage, and a professional attitude towards business.