Training & Application Specialist

It all started with a simple idea of making 3D scanners better…….
Today 3Shape is considered one of the most influential companies of innovation in the dental industry

3Shape is in a strong position to lead the transformation of the industry to digital technology. 3Shape develops and sells 3D scanners and CAD/CAM software for the dental industry as has been called ‘Google of our industry’.

The company has seen high growth for the past many years and is investing in building a global infrastructure to continue the high growth. The UK office was established in 2017 in Reading, a hub for innovative and influential companies within pharma, IT and high-end MedTech companies. Our extraordinary UK team consists of 4 young energetic 3Shape specialists and is now looking to expand the team with a Training & Application Specialist.  You will be referring directly to the Country Manager, UK and will have a dotted line into the Global 3Shape Academy.

 About the position

The need for developing and cultivating our service- and support organization is growing accordingly. We see this position as an important operational link to build up a closer partnership with our accounts supporting them in training activities that will drive their success in sales along with ensuring a best in class service to our customers and end users.

 What are we looking for in a person for this role?

Apart from being a tech savvy it is all about personality and mind-set and enjoying training other people to become masters of our products. In line with our values, we believe in empowering our people, hence you will work with self-driven colleagues with a ‘can do’ attitude, that enjoys managing the variety of tasks and that take responsibility of whatever is required in any situation to ensure customer satisfaction. We are looking for a colleague that easily can do the same.   

Your responsibility is to provide training, consultancy, and guidance to 3Shape distributors and customers nationwide, facilitating the understanding and usage of the 3Shape TRIOS® system through classroom, webinars, and remote training initiatives. This means that you should be enthusiastic about travelling nationally and sometimes abroad when needed for bigger shows and conferences.
You will develop training courses and material, FAQs, and other learning content relating to the usage of 3Shape products. You will play an important role in obtaining and conveying feedback and input from the market to 3Shape R&D as well as to the Sales and Marketing funktions.

  

Qualifications/ability:

  • Preferably you have a clinical background, e.g. as a Dentist, Clinical Dental Technician or Dental Technician. You have work experience which has given you extensive knowledge and insight in the work and needs of the clinics. Alternatively, you may have experience in providing training of complex technical solutions.
  • Generally, you have a natural appetite for new technologies and should you bring experience with dental CAD/CAM that would be ideal.
  • You have a strong sense of responsibility and want to make a difference for the customer. You are committed to ensure that the daily use of 3Shape’s high-tech, market leading TRIOS® system is successful for our customers. Using your communication skills, you are able to build up professional relations built on trust and respect. You thrive with detailed and creative tasks such as developing training materials and documentation as a subject matter expert. 
  • You are a strong communicator and possess the ability to make even complex topics sound simple. You are positive, with a constructive and highly service minded attitude. You display empathy and have good intercultural skills.
  • Full UK driver’s license is required.

  

If you find this job exciting, please click on the 'Send Application' to apply for the job.  We look forward to receiving your application together with your cover letter together with relevant attachments.

 

Location

Reading

Contacts

Laurence Kabba
Telephone: +44 07716 335 383

Send application

http://www.3shape.com

About Us

3Shape is changing dentistry together with dental professionals across the world by developing innovations that provide superior dental care for patients. Our portfolio of 3D scanners and CAD/CAM software solutions for the dental industry includes the multiple award-winning 3Shape TRIOS intraoral scanner, the upcoming 3Shape X1 CBCT scanner, and market leading scanning and design software solutions for dental labs.
Two graduate students founded 3Shape in Denmark’s capital in the year 2000. Today, 3Shape has over 1,500 employees serving customers in over 100 countries from an ever-growing number of 3Shape offices around the world. 3Shape’s products and innovations continue to challenge traditional methods, enabling dental professionals to treat more patients more effectively. www.3shape.com

Working at 3Shape

Become part of an international success, financially as well as product wise. As an employee, you have plenty of room to both make a difference and fulfil personal ambitions in a very knowledge intensive and challenging environment.

3Shape Technology

Through the relentless drive for new digital innovation by 3Shape, we claim to be the most extensive and versatile CAD/CAM system on the market.

3Shape - a Global Company

3Shape is headquartered in Copenhagen, with development teams in Denmark as well as in the Ukraine and with a production site in Poland. 3Shape is a global company with presence in Europe, Asia and the Americas.

Our People

Employing and developing the right people is an important key to 3Shape's success. We want to be the best within our business, an ambition which has created a true fighting spirit throughout the company - with lots of commitment and courage, and a professional attitude towards business.