Repair and Service Engineer

To prepare for further growth and to advance production methods and efficiency, we are hiring a Repair and Service Engineer at our production site in Jinshan Shanghai.
Service department currently covers the area of trouble shooting and repairs, analysis of root cause, update of CRM cases as well as calibration and final scanners testing.

Your responsibility:

  • The person employed in this position will be responsible for the diagnosis, repair and final testing of 3D scanners
  • Documenting the repair process
  • Cooperation with customer support department in the process of cost estimation, scope and additional repair requirements
  • Cooperation with the quality department when creating documentation
  • Assure quality control during service process
  • Develop working knowledge of industry regulations, restrictions and laws and ensure service department adheres to all regulations
  • Control and obey 5S rules

Your profile:

  • Education: Secondary or Higher – technical
  • Knowledge of the basics of mechanics, electronics, and computer science
  • Knowledge of English at level CET-4 in writing and speech
  • Knowledge of the use of computer programs: MS Office (Excel, Word)
  • A big advantage will be the experience of a similar position in the company with an ISO certificate
  • Well organized and have attention to details
  • Creative thinking, to be able to come up with innovative ideas to improve service standards
  • Good plan, communication and cooperation skills

Your development is important to us. We offer:

  • Close sparring, coaching, feedback and personal development plans
  • An attractive work environment in an informal atmosphere, among best in class colleagues
  • Challenging job tasks that will require your technical, analytical and communicative skills
  • Participation in creating market-leading technology products for customers around the world
  • An opportunity to improve the comfort and treatment of dental patients by realizing the technology of tomorrow

Application deadline



Shanghai, China

Send application

About Us

3Shape is changing dentistry together with dental professionals across the world by developing innovations that provide superior dental care for patients. Our portfolio of 3D scanners and CAD/CAM software solutions for the dental industry includes the multiple award-winning 3Shape TRIOS intraoral scanner, the upcoming 3Shape X1 CBCT scanner, and market leading scanning and design software solutions for dental labs.
Two graduate students founded 3Shape in Denmark’s capital in the year 2000. Today, 3Shape has over 1,500 employees serving customers in over 100 countries from an ever-growing number of 3Shape offices around the world. 3Shape’s products and innovations continue to challenge traditional methods, enabling dental professionals to treat more patients more effectively.

Working at 3Shape

Become part of an international success, financially as well as product wise. As an employee, you have plenty of room to both make a difference and fulfil personal ambitions in a very knowledge intensive and challenging environment.

3Shape Technology

Through the relentless drive for new digital innovation by 3Shape, we claim to be the most extensive and versatile CAD/CAM system on the market.

3Shape - a Global Company

3Shape is headquartered in Copenhagen, with development teams in Denmark as well as in the Ukraine and with a production site in Poland. 3Shape is a global company with presence in Europe, Asia and the Americas.

Our People

Employing and developing the right people is an important key to 3Shape's success. We want to be the best within our business, an ambition which has created a true fighting spirit throughout the company - with lots of commitment and courage, and a professional attitude towards business.