IT HelpDesk Team Leader

3Shape’s business is constantly growing and becoming more and more complex, the same goes for the production and IT department in 3Shape Poland Sp. z o.o. in Szczecin. To support this development we are looking for:

IT HelpDesk Team Leader

Your tasks:

  • Managing a local Helpdesk team
  • Ensuring compliance with all policies and procedures as well as proper realization of IT processes
  • Coordinating ongoing tasks and team’s actions
  • End users support, preparing hardware and software installations, granting access to resources and applications
  • Participation in interested international projects

What we except:

  • Higher technical education (preferable IT)
  • At least 3 years of experience in IT department
  • Team management abilities
  • Goal-oriented and high quality of customer service attitude
  • Good manners, interpersonal and communication skills
  • Knowledge of customer operational system, MS windows, MS office and basic principles of operation of local networks and Active Directory enabling solving common problems of users
  • Knowledge of MS SCCM, basics of SharePoint and MS Exchange
  • Knowledge of monitoring systems (nice to have)
  • Experience in a similar position will be an additional advantage
  • Fluent English – both oral and written

We offer:

  • Job in a leading global Company
  • facility with an informal atmosphere
  • Work in unique professional, friendly and supportive environment.
  • Personal growth and development
  • Lots of interesting & demanding projects
  • State of the art technologies
  • Additional employee benefits


Please attach your Curriculum Vitae and add consent for processing personal data included:

"In accordance with the Law of Personal Data Protection of 29.08.1997 (Journal of Laws No. 133, item 883) I give my consent to processing of my personal data contained in the offer for the recruitment process in 3Shape Poland Sp. z o.o"

About Us

3Shape is changing dentistry together with dental professionals across the world by developing innovations that provide superior dental care for patients. Our portfolio of 3D scanners and CAD/CAM software solutions for the dental industry includes the multiple award-winning 3Shape TRIOS intraoral scanner, the upcoming 3Shape X1 CBCT scanner, and market leading scanning and design software solutions for dental labs.
Two graduate students founded 3Shape in Denmark’s capital in the year 2000. Today, 3Shape has over 1,200 employees serving customers in over 100 countries from an ever-growing number of 3Shape offices around the world. 3Shape’s products and innovations continue to challenge traditional methods, enabling dental professionals to treat more patients more effectively.

Working at 3Shape

Become part of an international success, financially as well as product wise. As an employee, you have plenty of room to both make a difference and fulfil personal ambitions in a very knowledge intensive and challenging environment.

3Shape Technology

Through the relentless drive for new digital innovation by 3Shape, we claim to be the most extensive and versatile CAD/CAM system on the market.

3Shape - a Global Company

3Shape is headquartered in Copenhagen, with development teams in Denmark as well as in the Ukraine and with a production site in Poland. 3Shape is a global company with presence in Europe, Asia and the Americas.

Our People

Employing and developing the right people is an important key to 3Shape's success. We want to be the best within our business, an ambition which has created a true fighting spirit throughout the company - with lots of commitment and courage, and a professional attitude towards business.