Technical Consultant

We are looking for a Technical Consultant with strong communication skills, and the desire to make a difference for the customer and the company.

You will join our Product Management team based in Kiev and Copenhagen, and will help our partners and customers setting up and using the world’s leading 3D scanners and CAD/CAM system for Dentistry. You will be based in Kiev. In this position, you will furthermore be in close contact with colleagues in other departments: sales, customer care, research and development both in Denmark, Kiev and other offices.

 You should possess the following competencies:

Professional:

  • Degree in Computer Science, Engineering, or equivalent
  • Full operational command of English, both verbally and in writing
  • Be able to understand, describe and summarize complex technical solutions in a commercial setting
  • Being experienced as a writer and communicator presenting grammatically correct English.

Personal:

  • Customer-oriented approach
  • Strong sense of responsibility and communication skills
  • Ability to handle multiple customer accounts at the same time
  • Intercultural competence

It would be a plus if you have:

  • Intermediate level of skills in written and spoken German being able to talk to German speaking partners in native mindset
  • Skills in 3D modelling (Maya/3DS Max/Zbrush or similar) demonstration abilities of spatial thinking

 Areas of responsibility:

  • You will be our partners’ contact person in relation to configuration of the products, beta test, and product roll-out
  • You will be responsible for communication with the team of technical writers providing input for software documentation
  • You will bridge the gap between customer and development by collecting change-requests and shaping them in the format of PowerPoint presentation
  • 3Shape’s customers are located all over the world and hence you will have some travel activity from time to time

 


3Shape is a Danish hi-tech company specializing in the production and development of 3D solutions (3D scanners and 3D software) for industrial and healthcare applications, such as hearing and dental aid production, where we have a global leading position for 15 years.
3Shape is an international company with headquarters in Denmark, manufacturing in Poland and a development office in Ukraine (Kiev). We are a global company with presence in Europe, Asia and the Americas.
3Shape has customers in more than 70 countries around the world.

We promote a company culture built on mutual respect, honesty and openness between manager and employees; strong team spirit; high performance; constant professional development as a foundation of a strongly motivated and performing organization.